NIGHTTENNIS

Privacy Policy

Last updated: February 2026

1. Introduction

Night Tennis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly, including:

  • Contact Information: Name, email address, phone number, shipping and billing address
  • Payment Information: Processed securely through Stripe (we do not store your card details)
  • Order Information: Products purchased, order history
  • Communication: Messages and enquiries you send us

We also automatically collect certain information when you visit our website:

  • Device Information: Browser type, operating system, device type
  • Usage Information: Pages viewed, time spent on site, referral sources
  • Cookies: See our Cookie Policy section below

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Improve our website and product offerings
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Shipping carriers, payment processors (Stripe), website hosting
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed securely through Stripe.

6. Cookies

We use cookies to enhance your experience on our website. Cookies help us:

  • Remember your cart contents
  • Analyze website traffic (via Google Analytics)
  • Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Rights

Under Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications

8. Third-Party Services

Our website uses third-party services including:

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are kept for accounting and legal purposes.

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@nighttennis.com.